General Information Guide

Arrival Tip

In order to ensure a smooth and efficient arrival, we advise you to browse our website for crucial information that you need to know before landing at Julius Nyerere International Airport in Dar es Salaam.

Departure Procedures

Below are step-by-step instructions for you to enjoy an efficient and smooth transition to your boarding gate.

  1. Security Check 1
  2. Check-In
  3. Customs Inspection
  4. Immigration
  5. Security Check 2
  6. Boarding

General Security

Julius Nyerere International Airport implements strict security regulations as per the International Civil Aviation Organization (ICAO). We want to assure you of a safe flying experience. 

To ensure your own safety and the security of your belongings, please take note of the following tips:

  • Never leave your baggage unattended
  • Do not entrust a stranger with your baggage
  • Do not agree to carry or watch another person’s baggage

Restricted Items

There are many restrictions on goods that one can carry. Do abide by the rules. Certain items are not allowed on the aircraft. When packing your baggage please make sure you do not pack any of the following items in your checked-in baggage: 

  • Firearms
  • Flammable liquids and solids
  • Oxidizers such as bleaching powders
  • Organic peroxides
  • Tear gas devices or any gas cylinders
  • Infectious substances such as live virus materials
  • Wet-cell car batteries
  • Instruments containing magnets
  • Fireworks
  • Firelighters, lighter fuel, paints or thinners
  • Poisons, arsenic, cyanide or weed killers
  • Radioactive materials, acids, corrosives, alkalis or caustic soda
  • Vehicle fuel system parts which previously contained fuel
  • Compressed air explosives
  • Toy/replica guns (metal or plastic)
  • Non-safety matches

The list above is not exhaustive so you may wish to check with your airline for further guidance.

Guidance on checked-in baggage

Passengers are advised to pack as much as they can in their checked-in baggage and bear in mind the allowable weight as indicated on their air ticket. This will avoid unnecessary delays at the check-in counter, ease their movement through terminals and help them get through security much quicker. Also, there are certain items that passengers are allowed to carry onto the aircraft in checked-in baggage but not in hand-held baggage. These include:

  • Liquids, creams, gels and pastes in containers over 100mls
  • Sharp items including scissors 
  • Tools (including multi-tools and penknives)
  • Cross bows and arrows

Restricted items that are allowed in hand-held luggage with caution include:

  • Shaving machines but only those whose razor blade sets are in a plastic moulding
  • Hypodermic needles (if necessary for medical reasons) but for which proof will be required

Guidance on hand-held baggage

Passengers are advised to carry the very minimum of hand-held baggage. The rules for hand-held baggage can be summarized as follows:

  • One piece of hand luggage (with exceptions) not exceeding 56cm x 45cm x 25cm. Most airlines allow one piece of hand-held baggage as well as a handbag. However, please check with your airline to be sure.
  • Hand-held baggage must not contain any prohibited items.
  • Only small amounts (100mls or less) of liquids, gels, creams and pastes are allowed and should be placed in one transparent, re-sealable, airtight bag (maximum size: 20cm x 20cm). This will be screened separately. The following items are considered as liquids and must not be packed in hand-held baggage:
    • Hairspray and other aerosol items
    • Creams and lotions
    • Sun-tanning and sun cream products
    • Liquid soap
    • Toothpaste

General guidance on baggage

Wherever you're travelling to or from, your baggage will be screened. Make sure you are prepared for this to avoid any delays. Your handbags and laptops will go through the exact same security procedure which was carried out when you arrived at the Airport. Please ensure that you follow the instructions given by the respective airlines. If you have any further queries or need clarification or anything feel free to approach the customer service counter at the Julius Nyerere International Airport or call no. +255754395142 for assistance.

Transit passengers guide

In aviation, transit passengers are defined as passengers who will be in an airport for less than 24 hours before they board their connecting flight to their final destination. There are four types of transit passengers: those connecting from one domestic airline to another, those connecting from a domestic airline to an international airline, those connecting from an international airline to a domestic airline; and those connecting from one international airline to another international airline. If transit is made through the same airline, the whole process is handled by the airline. Transit flights can also be made through different airlines. In such cases, it is necessary to check the baggage policy of the respective airline. There are also inter-line baggage agreements between airlines. If there are no such agreements, passengers will be responsible for check-in and baggage delivery during the transit.

Julius Nyerere International Airport is ready to make your connecting journey pleasant and hassle-free. We have made the process simple to ensure that every passenger who goes through JNIA has a smooth travelling experience.

Transfer/Connecting Flights

If you have a connecting flight at Julius Nyerere International Airport please follow the steps below.

With Boarding Pass to a Connecting Flight: If you have a boarding pass for your connecting flight, just follow the Transfer Sign boards. Your belongings will be checked for security clearance before you are allowed to proceed to the boarding gate for your onward flight. 

Without Boarding Pass to a Connecting Flight: If you don't have a boarding pass for your connecting flight, check with the respective airline officials on the procedure you need to follow or follow the signs to your designated transfer desk to obtain your boarding pass. Your belongings will be checked for security clearance before you are allowed to proceed to the boarding gate for your onward flight.

If you have any queries or require any clarification, feel free to approach the customer service counter at Julius Nyerere International Airport or call no +255754395142 for assistance.

Airport facilities and services while you wait to board

If you have time before your flight, our airport offers a whole range of facilities and services to choose from. You can shop, eat and relax before you board your connecting flight.

Special Passenger Assistance

All airlines that operate at the Julius Nyerere International Airport offer special assistance to passengers with reduced mobility. If you will need assistance at the airport we advise you to contact your airline 24 hours in advance to arrange for this.  If you have any queries or require any clarification feel free to approach the customer service counter at Julius Nyerere International Airport or call no +255754395142

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